Is your Dyson V11 showing a 'Filter' error on the LCD screen? Our guide shows you how to wash the purple filter and why skipping the drying step will kill your motor.
The Dyson V11 is a smart machine. When its filter is dirty, it won’t just perform poorly—it will stop working and show a message on the LCD screen telling you to “Clean Filter.”
Is your Dyson V11 showing a ‘Filter’ error on the LCD screen? Our guide shows you how to wash the purple filter and why skipping the drying step will kill your motor.
- Symptoms: filter error on screen, pulsing motor sound, reduced suction
- Tools: Running Water, 24 Hours of Time
- Difficulty: Easy
The V11 uses a single, high-efficiency HEPA filter. Here is how to maintain it to avoid expensive motor repairs.
Step 1: The “Twist and Lift”
The filter is located at the back of the motor assembly.
- Hold the main body of the vacuum.
- Rotate the purple filter housing counter-clockwise.
- Lift it straight off.
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Step 2: Wash Like a Professional
Do not use soap, detergents, or the dishwasher. Chemicals will degrade the fine HEPA fibers.
- Cold Water Only: Run cold tap water into the open end of the filter.
- The Shake: Tap the filter upside down in the sink to loosen deep dust.
- The Squeeze: Gently squeeze the paper pleats for 30 seconds to work the water through.
- Repeat: Keep washing until the water runs crystal clear.
Step 3: The Golden Rule (24-Hour Drying)
IMPORTANT: NEVER put a damp filter back into your Dyson V11. If moisture reaches the 125,000 RPM motor, it will short-circuit instantly. This repair is not covered under warranty.
- Place the filter in a warm, dry spot (near a window or radiator).
- Wait at least 24 hours.
- Even if the outside feels dry, the thick center core may still be wet. Shake it; if it feels heavy or cold, it needs more time.
How Often Should I Clean It?
Dyson recommends once a month. However, if you have pets or a lot of carpet, the high-torque motor will pull in fine dust faster. If you see the “Filter” message more than once a month, it might be time to buy a second filter so you can use one while the other is drying.